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Lead Field Support Engineer - Fleet Management

Company name
General Electric Company

Location
Seattle, WA

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Interface with all levels of customer and Company organizations. Provide on-site assessment of activities to anticipate problems, trends, and customer climate change. Provide complete reporting of the engine programs, customer problems, failures, trends, and climate.,VerityZone:formtext27,QuestionType:textarea,ActualValueFromSolar:null},{QuestionName:Essential Responsibilities,AnswerValue:\u003cp\u003e In addition, as the Lead Field Support Engineer, you will : \u003cp\u003e\u003cbr\u003e\u003cli\u003eProvide technical assistance through on-site guidance and training in the proper operation, maintenance, and troubleshooting of engines and ground support equipment, including the use and proper interpretation of data and technical instructions \u003c/li\u003e\u003cbr\u003e\u003cli\u003eProvide communication to the business regarding all engine involved activities / problems through complete, accurate, and timely reports \u003c/li\u003e\u003cli\u003eReporting also includes significant marketing intelligence and sales opportunities for both engines and support \u003c/li\u003e\u003cbr\u003e\u003cli\u003eAssist the customer in scheduling maintenance and workload to ensure assets are available to meet schedules \u003c/li\u003e\u003cbr\u003e\u003cli\u003eReview, analyze, report, and make recommendations regarding reported engine malfunctions to ensure a continuous reduction of disruptions for\u003cbr\u003ecustomers \u003c/li\u003e\u003cbr\u003e\u003cli\u003eAnalyze and make recommendations regarding required maintenance to ensure alignment with customer requirements \u003c/li\u003e\u003cbr\u003e\u003cli\u003eReview effectiveness of maintenance actions in order to identify training needs \u003c/li\u003e\u003cbr\u003e\u003cli\u003eMaintain awareness of program and project changes \u003c/li\u003e\u003cbr\u003e\u003cli\u003eProvide customer insight and training as necessary for future product line support \u003c/li\u003e\u003cbr\u003e\u003cli\u003eUtilize data and analytics to influence positive outcomes for customers \u003c/li\u003e\u003cbr\u003e\u003cli\u003eCommunicate with all levels of customer personnel to ensure effective support of the product \u003c/li\u003e\u003cbr\u003e\u003cli\u003eSupport Commercial Field Service process improvements as required\u003c/li\u003e,VerityZone:formtext28,QuestionType:textarea,ActualValueFromSolar:null},{QuestionName:Qualifications/Requirements,AnswerValue:\u003cp\u003e\u003cli\u003eBachelor\u0027s degree from an accredited university or college (Or a high school diploma / GED with a minimum of 4 years of experience in a field service or maintenance position)\u003cbr\u003e\u003cli\u003eA minimum of 3 years of experience in an engineering, operations, or aviation maintenance position,VerityZone:formtext29,QuestionType:textarea,ActualValueFromSolar:null},{QuestionName:Desired Characteristics,AnswerValue:\u003cp\u003e\u003cli\u003eBachelor’s degree in engineering from an accredited university or college \u003c/li\u003e\u003cbr\u003e\u003cli\u003eCertified Six Sigma Green Belt \u003c/li\u003e\u003cbr\u003e\u003cli\u003e Strong oral and written communication skills \u003c/li\u003e\u003cbr\u003e\u003cli\u003eStrong interpersonal and leadership skills \u003c/li\u003e\u003cbr\u003e\u003cli\u003eDemonstrated analytical and quality improvement ability \u003c/li\u003e\u003cbr\u003e\u003cli\u003eDemonstrated technical expertise in engine repair, troubleshooting, shop operations, and testing  \u003c/li\u003e\u003cbr\u003e\u003cli\u003eDemonstrated understanding of the financial / commercial impact of technical solutions  \u003c/li\u003e\u003cbr\u003e\u003cli\u003eAbility to make formal presentations to all levels of the organization, customers and peers \u003c/li\u003e\u003cbr\u003e\u003cli\u003eAbility to work with all levels of maintenance, engineering, and management \u003c/li\u003e\u003cbr\u003e\u003cli\u003eDemonstrated use of project management skills and metrics to achieve program goals \u003c/li\u003e\u003cbr\u003e\u003cli\u003eDemonstrated ability to lead, mentor and influence customer and peers  \u003c/li\u003e\u003cbr\u003e\u003cli\u003eAbility to work across global teams \u003c/li\u003e\u003cbr\u003e\u003cli\u003eFluent in English – proficiency in local language preferred \u003c/li\u003e\u003cbr\u003e\u003cli\u003eSignificant experience with customers and airframer and / or airline operations\u003c/li\u003e\u003cbr\u003e\u003cbr\u003e\u003cbr\u003e\u003cp\u003e\u003cp\u003e\u003cb\u003eWhy join one great company when you can join many? We are more than 280,000 people with jobs that range from biochemist to finance specialist to wind energy engineer. We’re passionate about making life better with new ideas and technologies. We’re diverse, supporting our communities in more than 140 countries. Experience personal growth and competency development as part of the GE team. Around the world, we are helping build the healthcare, transportation and aviation of the new century.\u003c/b\u003e\u003cp\u003e\u003cb\u003eAt GE Aviation, we are imagination at work. Whether we’re manufacturing components for our GEnx engines or driving innovation in fuel and noise reduction, the GE Aviation teams are dedicated to turning imaginative ideas into advances in aviation that solve some of the world’s toughest problems. Join us and you’ll find yourself in a dynamic environment where our ongoing, substantial investment in research and development keeps us moving forward and looking ahead. Here you’ll work collaboratively and across functions with the highest caliber talent, utilizing cutting-edge technology and processes. Whether it’s the next generation of ecomagination products or the future of aircraft engines, we’ve got the state-of-the-art resources to make those innovations a reality. If you’re passionate about aviation and looking for a career rich with challenges and unlimited opportunities for growth and advancement, then join GE in reengineering the sky through aviation innovations that will impact the globe for generations to come.\u003c/a\u003e\u003c/b\u003e\u003cp\u003e\u003cbr\u003e\u003cbr\u003e\u003c/a\u003e\u003c/b\u003e\u003cp\u003e\u003cb\u003eTo stay connected with exciting news and the latest job opportunities from GE businesses, follow us on twitter: \u003ca href=http://bit.ly/geconnections\u003e@geconnections\u003c/a\u003e\u003c/b\u003e\u003cp\u003e,VerityZone:formtext30,QuestionType:textarea,ActualValueFromSolar:null},{QuestionName:About Us,AnswerValue:\u003cp\u003e GE is the world\u0027s Digital Industrial Company, transforming industry with software-defined machines and solutions that are connected, responsive and predictive. Through our people, leadership development, services, technology and scale, GE delivers better outcomes for global customers by speaking the language of industry. \u003cbr\u003e\u003cbr\u003e\u003cp\u003eWorking for GE Aviation is exciting \u0026 challenging. \u003cb\u003e\u003ca href=http://www.youtube.com/watch?v=4EHRyInf3_4\u003e Come see what you are missing!\u003c/a\u003e\u003c/b\u003e\u003cbr\u003eGE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is an \u003ca href=http://www.ge.com/sites/default/files/15-000845 EEO combined.pdf\u003eEqual Opportunity Employer\u003c/a\u003e. 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Company info

General Electric Company
Website : http://www.ge.com

Company Profile
GE {NYSE: GE} works on things that matter. The best people and the best technologies taking on the toughest challenges. Finding solutions in energy, health and home, transportation and finance. Building, powering, moving and curing the world. Not just imagining. Doing. GE works.

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