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Lead Cyber Field Service Engineer

Location
Raleigh, NC

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Lead Cyber Field Service Engineer
General Electric

Raleigh
NC
Job #698830005
About Us:
Baker Hughes, a GE company (NYSE:BHGE) is the world’s first and only fullstream provider of integrated oilfield products, services and digital solutions. Drawing on a storied heritage of invention, BHGE harnesses the passion and experience of its people to enhance productivity across the oil and gas value chain.
BHGE helps its customers acquire, transport and refine hydrocarbons more efficiently, productively and safely, with a smaller environmental footprint and at lower cost per barrel. Backed by the digital industrial strength of GE, the company deploys minds, machines and the cloud to break down silos and reduce waste and risk, applying breakthroughs from other industries to advance its own.
With operations in over 120 countries, the company’s global scale, local know-how and commitment to service infuse over a century of experience with the spirit of a startup – inventing smarter ways to bring energy to the world.
Follow Baker Hughes, a GE company on Twitter @BHGECo, or visit us at ~~~.
GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is an Equal Opportunity Employer at ~~~ . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
Role Summary:
The Lead Cyber Field Service Engineer will streamline our industrial security product solutions for the control system retrofit market by: maintaining the cyber assessment framework; training and coaching field engineers during cyber assessment front end engineering and design;
Essential Responsibilities:
implementing cyber security solutions; integrating HMIs into secure network environment; implementing and supporting industrial communication networks for control system applications; providing technical support to HMI, cyber and field service engineers, providing input to sales and commercial teams.
In the role of Lead Cyber Field Service Engineer, you will:
Participate as a Regional Service Team member
Lead the execution of cyber security front end engineering and design engagements
Lead the execution of Cyber Security/HMI projects
Execute project management and technical leader duties
Support warranty administration and troubleshooting issues
Perform work at GE and customer locations throughout the United States and Canada, with possible work locations globally
Complete service reports, invoicing packages, and other administrative requirements timely
Drive customer satisfaction through commitment to quality
Support the business growth initiatives Qualifications/Requirements:
Bachelor's Degree in Engineering and/or Information Technology discipline from an accredited college or university
Minimum 2 years of experience in a professional engineering position focused on cyber security supporting industrial environmentsEligibility Requirements:
Travel 50%, as required
Possess a valid driver's license and passport or able to obtain a passport Desired Characteristics:
Masters Degree in an engineering discipline, or information systems
Experience in professional engineering or technical support position focused on network communication design / application
Experience conducting onsite system vulnerability assessments within industrial settings
Experience in creating critical infrastructure/control systems reference architectures
The ability to attain TWIC, UKOOA/OGUK, and BOSIET certifications
Minimum of 4 years of experience in industrial control system design and application in power sector
Demonstrated experience in the application and design of the following cyber asset protection applications; intrusion detection systems, role-based access control, security information and event monitoring (SIEM), Public Key Infrastructure (PKI) security certificates / certificate authority server, antivirus management, network deployment of software updates/patches, back-up and recovery systems
Demonstrated experience in the development and application of virtual machines in a Microsoft Windows operating environment
Knowledge of cyber asset protection regulations effecting the power section including; NERC CIP, NIST, NEI 08-09, ISA5100, and WIB
One or more of the following certifications; CISSP, GICSP, MCP, MCSE, CCNA, CCNP, CEH
Active participation in cyber security user groups and regulatory committees
Experience in preparation or conduction of Critical Infrastructure Protection compliance audits
Demonstrated experience in the development of Cimplicity or other visualization software
Knowledge of GE Mark Series control system hardware and software applications
Knowledge and understanding of network communication protocols
Ability to meet agreed upon goals and measurements
Strong customer service mind-set
Ability to support multiple projects simultaneously in a matrix management environment Locations:
United States; Alabama, Alaska, American Samoa, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, District of Columbia, Florida, Georgia, Guam, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Northern Mariana Islands, Ohio, Oklahoma, Oregon, Pennsylvania, Puerto Rico, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, United States Minor Outlying Islands, Utah, Vermont, Virgin Islands, U.S., Virginia, Washington, West Virginia, Wisconsin, Wyoming; Houston, otherGE will only employ those who are legally authorized to work in the United States for this opening.
Updated 07/10/2018

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