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Billing Resolution Senior Analyst

Houston, TX

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Description Kforce has a client located in Houston, Texas (TX) seeking a Billing Resolution Senior Analyst. Responsibilities: Build an understanding of the business at a level of detail that enables them to identify and address critical issues Analyze complex business problems and issues using data from internal and external sources to provide insight to analysts and decision makers Develop strategies and write up business cases to implement system and process changes that will impact billing and its interaction with other teams, both internal and external Present status updates to management and billing team Subject matter expert for various projects that involve system enhancements, product development, market changes, and system testing Provide training and/or documentation to peers for successful completion of billing and controls related tasks Research, correct or delegate the correction of identified discrepancies between our internal data warehouse and external billing system Review and approve requests received from billing vendor and provides instructions to ensure accurate billing and payment application Point of contact for review, approval and delegation of billing and processing related action items involving pre-deal and active deal setup and inquiries Create and manage manual action items and estimated billing statement requests Provide cross-functional support to peers and departments to develop satisfactory end-to-end delivery processes Create and/or manage ad-hoc control reports in Excel, Access, Power BI or other enterprise systems as necessary Maintain open lines of communication with Compliance group to assure all Business Control regulatory and internal requirements are met or exceeded Requirements Bachelor's degree in Business or related field 5-7 years of experience in energy field or data analyst role Direct billing experience highly preferred Experience with SQL, Macros, MS Access, Power BI preferred Billing or ops experience in multiple markets preferred Strong, extensive knowledge of retail energy operations, procedures, and regulatory standards Independent thinker Must be organized, detail-oriented, accurate and a self-starter Have a passion for data analysis that helps to drive business insights and decisions Must be agile and creative in problem-solving Excellent verbal and written communication skills High degree of reliability and strong ethics Productive and efficient, with fast turn-around Ability to use multiple data systems Team player with ability to work well with others Advanced PC skills, including MS Office Suite Ability to meet highest attendance requirements Complies with all ENGIE policies and procedures Carries out other duties as assigned Could involve lifting up to 20 pounds Essential Physical Abilities: Ability to meet highest attendance requirements Ability to communicate effectively, both written and verbally Ability to handle multiple assignments on a timely basis with a high degree of accuracy Ability to use personal computer, calculator, etc. Could involve some lifting Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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