Company name
General Electric Company
Profile
Product Service Engineer
in
Tallahassee
Florida
About Us:
GE is the world’s Digital Industrial Company, transforming industry with software-defined machines and solutions that are connected, responsive and predictive. Through our people, leadership development, services, technology and scale, GE delivers better outcomes for global customers by speaking the language of industry.
GE Power is a world leader in power generation with deep domain expertise that helps customers deliver electricity from a wide spectrum of fuel sources. We are transforming the electricity industry with the digital power plant, the world’s largest & most efficient gas turbine, full balance of plant solutions and our data-leveraging software. Our innovative technologies and digital offerings help make power and water more affordable, reliable, accessible and sustainable.
GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is an Equal Opportunity Employer at http://www.ge.com/sites/default/files/15-000845 EEO combined.pdf . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
Role Summary:
The Product Service Engineer (PSE) provides technical support for the Aeroderivative gas turbines packages operating in the field. The PSE will interface with the end user (customer), Field Service, and internal GE teams to resolve technical field issues. The PSE will also be responsible for field investigations and providing technical support during the installation and commissioning process of new units.
Essential Responsibilities:
As the Product Service Engineer, you will:
Provide remote technical support of the GE Aero LM product lines (LM2500, LM6000, LMS100, etc.)
Oversee technical Installation & Commissioning activities
Support initial investigations into significant field events
Provide technical support to Aero Energy customers and GE customer facing team via ServiceNow systems, by phone or in face-to-face meetings
Participate in customer issue discussions
Identify reoccurring issues for possible fleet containment and/or product improvement
Support test cell troubleshooting
Qualifications/Requirements:
Bachelor's Degree in a technical discipline from an accredited university or college
Minimum of 5 years of gas turbine technology experience
ELIGIBILITY REQUIREMENTS:
Ability and willingness to work off-hours and travel as required
Desired Characteristics:
Understanding of LM products
Understanding of controls or electrical systems
Proven knowledge of Woodward and/or control systems
Working knowledge of electrical systems, Generators, AVR, and IGPS
Ability to read technical drawings (one-line diagrams, controls logic, schematics, P&ID, etc.)
Ability to troubleshoot instrumentation and/or controls related issues
Strong knowledge of Aero Engine, package, and systems
Commercial sensitivity with a focus on customer needs
Previous field support experience
Demonstrated ability to represent company in customer communications
Demonstrated ability to interact successfully in a heavily matrixed organization
Demonstrated team player
Proven interpersonal skills
Strong written and verbal communication Skills
Strong computer skills
Self-starter
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Locations:
United States; Ohio, Texas; Cincinnati, Houston
GE will only employ those who are legally authorized to work in the United States for this opening.
Company info
General Electric Company
Website : http://www.ge.com
Company Profile
GE {NYSE: GE} works on things that matter. The best people and the best technologies taking on the toughest challenges. Finding solutions in energy, health and home, transportation and finance. Building, powering, moving and curing the world. Not just imagining. Doing. GE works.
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