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Job Details

Project Specialist

Company name
General Electric Company

Bogota, NJ

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**About Us:**

GE is the world's Digital Industrial Company, transforming industry with software-defined machines and solutions that are connected, responsive and predictive. Through our people, leadership development, services, technology and scale, GE delivers better outcomes for global customers by speaking the language of industry.

**Role Summary:**

Ensure first-class service contract process execution on customer service contracts. Ensure timely and accurate billing of customers for contract/non-contract services. Ensure quality and integrity of the customer contracts as they are entered into system. Act as liaison with Service Sales, Field Service. Customers to meet commitments and resolve issues related to invoicing and contract administration. Electrical engineering and technical support.

**Essential Responsibilities:**

Drive the overall execution of the GE service contract loading into all applicable processes including additions, deletions, and modifications to existing contracts (e.g., field communications, verification along with contract submission prework)

Handle all types of work submitted into the operations department whether multi-vendor or core GEproduct based offerings

Work closely with field service engineer, sales and tendering, to resolve technical and process-related issues

Effectively manage and prioritize various projects with minimal supervision

Provide support for timely resolution of customer invoicing disputes in coordination with Service Sales and field service teams

Responsible for timely and accurate billing of customers for contract and non-contract services

Produce analysis around each project in order to validate it and to improve it internally with the Unit Leader

Work with project controller team to ensure improvements identified are taken into account Build project plan

Manage project end-to-end (financials, operations, ) and ensure they are achieved

Drive key activities of the project assigned to report to Unit Leader

Monitor risks and issues around the project

Working in a team & also self-dependent at development projects for Service with focus on spare parts, field service, small RME projects and maintenance optimization

Tight collaboration with Brasil engineering team

Provide electrical engineering and technical support with accuracy, quality, and timeliness to meet customer needs and business goals

Lead and support GE Service Team and customers regarding AIS engineering issues, including but not limited to, maintenance plans

Support the bidding process for RME AIS projects


Bachelor's Degree in Engineering from an accredited university or college

Highly motivated, goal-oriented, and a self-starter, who takes initiative to make things happen and identifies what needs to be done and does it

Minimum of 3 years of experience with electrical engineering, design, repair, installation, or services

Leverage knowledge of market and customer segment to establish further credibility in the eyes of the customer

Act in a consultative capacity and is provided access to key decision makers throughout the customer account

Establish strong relationship with key decision makers and other leaders at multiple levels within customer organization

Ensure balanced perspective on customer/function needs vs business goals

Provide transparency into problem solving approach and options

Demonstrate ability to determine fair and reasonable outcomes with shared trade-offs

Excellent organizational, project management, and time management skills, including multi-tasking and ability to prioritize and meet deadlines, follow up, and an attention to detail

**Desired Characteristics:**

Strong oral and written communication skills

Strong interpersonal and leadership skills

Ability to work independently

Strong problem solving skills

**Locations:** Colombia; Bogota

GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is an Equal Opportunity Employer at . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

Company info

General Electric Company
Website :

Company Profile
GE {NYSE: GE} works on things that matter. The best people and the best technologies taking on the toughest challenges. Finding solutions in energy, health and home, transportation and finance. Building, powering, moving and curing the world. Not just imagining. Doing. GE works.

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