Tasks: To reflect our strong market position and realize our projected sales, we require a dedicated Technical Sales Support Specialist to support our expanding customer services and day to day sales support, working under the supervision of the Local Business Manager and as an integral part of our EV Charger sales team. Working for the Electrification Products Division (EP) of **MEMBERS ONLY**SIGN UP NOW***.. The successful candidate will be instrumental in building and growing a market-leading team in this very fast-moving and innovative industry. This is a fantastic opportunity to join a dynamic part of one of the worldu2019s leading power and automation companies. Location: Houston TX, Portland OR, Sacramento CA Job Function: Technical Sales Support Specialist Employment Contract Type: Regular/Permanent, Full-Time Division/Function: Electrification Products Tasks: ABB Product Group Electrical Vehicle Charging Infrastructure supply Electric Vehicle charging solutions to Utilities, Network providers, C&I and OEMs, etc., Candidate will have the following skills/responsibilities: u2022 Ability to work and build relationships with prospective clients in a technical sales role u2022 Support RFI and RFP technical specification review and inputs u2022 Support influencing technical specifications for product and application positioning u2022 Support ABB presence on relevant industry standards committees as needed u2022 Provide pre-sales electrical site surveys and application engineering to prospective clients u2022 Provide pre sales tender submissions to clients and tendering assistance to EV Sales Manager u2022 Be technically able to provide application and sales support using Web and PC tools u2022 Manage pre and post sales product delivery, placement, installation, commissioning and handover to SLA provider u2022 Provide project documentation including supporting ABBu2019s Service Level Agreements (SLA) with various ABB departments and subcontractors u2022 Liaise with ABB departments to support & resolve customer & sales issues u2022 Visit and build relationships with key people at overseas Electrical Vehicle Product Manufacturing facilities and main EV Product Group locations u2022 Good understanding of electrical engineering & at least basic understanding of embedded software/ firmware (preferably also C/C , CAN, PLC, etc. or other software experience combined with ability to learn fast in that domain) u2022 Maintains effective customer relationships to understand customer needs. u2022 Ensures a positive customer experience throughout the sales process. u2022 Provides any necessary technical support to sales persons during technical meetings with customers. u2022 Implements HSE and business compliance standards and regulations in the country area of responsibility. Requirements: Requirements: u2022Bacheloru2019s degree in Computer Engineering, or equivalent experience, or Electrical engineering degree with software experience. u2022Minimum 2 years total combined experience in related technologies, electronic control systems, power electronics related hardware, wireless communications technology, or industrial software development. u2022Embedded C/C programming skills u2022Skilled in working with Linux in the context of an embedded product: bash scripting, kernel and drivers tweaking to support HW, system administration. u2022Affinity with digital hardware, power electronics control and circuit theory, deep knowledge is most certainly a plus. u2022Experience with various communication protocols. u2022Ability to read and analyze code bases to find root causes of functional issues and do recommendations for improvement on functionality to product and platform owners u2022Test R&D released software before deployment to the field in a structured way, document findings and report proactively into the development team for improvements u2022Assess customer specific requirements on feasibility and translate these in user stories on behalf of the product owners. u2022Translate user stories into tasks and story points following the Scrum methodology. Desirable: u2022 Project managing electrical installation u2022 Previous experience in electrical industry customer services, internal sales or similar role u2022 Good presentation skills u2022 Successful project management experience u2022 Self-starter and effective communicator who is passionate about his/her position and committed to fostering a u201cteamu201d approach and achieving successful results.