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Services Engineer - ServiceMax Developer

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San Ramon, CA

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The individual must be able to analyze end-user requirements and incorporate those needs into the client’s configuration and handle customizations. The successful candidate must have a passion for helping clients find creative ways to more effectively run their services businesses.,VerityZone:formtext27,QuestionType:textarea,ActualValueFromSolar:null},{QuestionName:Essential Responsibilities,AnswerValue:u003cpu003eIn this role, you will:u003cbru003eu003cliu003eManage the application and business process consulting for implementation of ServiceMax application software, including customization (Development) u0026 configurationu003cbru003eu003cliu003eManage complex salesforce customizations based on business requirements from Customeru003cbru003eu003cliu003eManage development (internal, partner, and clients) activities during project implementationu003cbru003eu003cliu003eCarry out technical reviews u0026 training needs assessmentsu003cbru003eu003cliu003eWork with client business users, IT executives and Technical Architects to identify and define the business u0026 technical solution architectures to fulfil the client’s business needsu003cbru003eu003cliu003eUse organizational and documenting skills to accurately capture customer requirements, implementation configuration process, recommended best practices and future work, and potential Change Ordersu003cbru003eu003cliu003eSupport clients with Integrations using common middleware platforms and standard SFDC toolsu003cbru003eu003cliu003eDevelop documentation (Business Requirements, Solution Design Documentation, Technical Design Documentation, Support Documentation)u003cbru003eu003cliu003eBalance and prioritize multiple concurrent projects with minimal guidance.u003cbru003eu003cliu003eEstimate technical project components taking client infrastructure and project methodology into accountu003cbru003eu003cliu003eCreate data migration plans, data migration scripts for Data Migration from external systems to Salesforce.comu003cbru003eu003cliu003eDrive ServiceMax enhancements to ServiceMax Methodology, Process, and Productu003cbru003eu003cliu003eResearch changes in upcoming versions of salesforce.com and ServiceMax: provide recommendations when necessary to enhance efficiency and productivity,VerityZone:formtext28,QuestionType:textarea,ActualValueFromSolar:null},{QuestionName:Qualifications/Requirements,AnswerValue:u003cpu003eBasic Qualifications:u003cbru003eu003cliu003eBachelor’s Degree or Equivalent defined as 4 years of client-facing consulting experience or relevant industry experienceu003cbru003eu003cliu003e2 years of hands-on technical experience with Salesforce.com implementationu003cbru003eu003cliu003eServiceMax experience is a plusu003cbru003eu003cpu003eEligibility Requirements:u003cbru003eu003cliu003eLegal authorization to work in the U.S. is required. GE may agree to sponsor an individual for an employment visa now or in the future if there is a shortage of individuals with particular skills.u003cbru003eu003cliu003eMust be willing to travel up to 20%u003cbru003eu003cliu003eMust be willing to work out of an office located in San Ramon, CA,VerityZone:formtext29,QuestionType:textarea,ActualValueFromSolar:null},{QuestionName:Desired Characteristics,AnswerValue:u003cliu003eAbility to document client requirements and translate solutions for the requirements, leveraging both configuration, customization, and integration as required to meet the client requirementsu003cbru003eu003cliu003eExperience with the SFDC toolkit (e.g. Visual force, Apex, Triggers, Apex Data Loader, Apex Explorer, Migration toolset.)u003cbru003eu003cliu003eStrong technical foundation including; Advanced structured programming - APEX, Force.com, Java etc., understanding of RDMS concepts and structures, knowledge of SQL, structured system analysis and design methods, etc.u003cbru003eu003cliu003eStrong experience with technologies supporting SaaS applications, including XML, Web Services, HTML, Java and JavaScriptu003cbru003eu003cliu003eAbility to work in a globally distributed team environment, liaising with on-site teams and customersu003cbru003eu003cliu003eAbility to work independently and be a self-starter.u003cbru003eu003cliu003eDemonstrated ability to learn quickly in a fast-paced, multi-tasking development environmentu003cbru003eu003cliu003eA particular desire to continually study new technologies and functionality, as well as be involved in projects that push the capabilities of existing technologiesu003cbru003eu003cliu003eStrong communication skills, both written and verbal. Able to effectively develop materials that are appropriate for the audienceu003cbru003eu003cliu003eStrong presentation skills. Able to effectively present and defend point of view to a variety of audiences.u003cbru003eu003cliu003eSalesforce Advanced Developer Certifications preferredu003cbru003eu003cpu003e#DTR,VerityZone:formtext30,QuestionType:textarea,ActualValueFromSolar:null},{QuestionName:About Us,AnswerValue:u003cpu003eGE is the worldu0027s Digital Industrial Company, transforming industry with software-defined machines and solutions that are connected, responsive and predictive. Through our people, leadership development, services, technology and scale, GE delivers better outcomes for global customers by speaking the language of industry. u003cbru003eGE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is an u003ca href=****EEO combined.pdfu003eEqual Opportunity Employeru003c/au003e. 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