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Job Details

Digital Change Management Leader

Company name
National Grid USA

Waltham, MA

Apply for this job

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Digital Change Management Leader','20181333','!*!About the Position:National Grid is excited to begin its digital transformation which will revolutionize how we operate and and service our customers.  

Position Responsibilities (including but not limited to): 


the digital maturity adoption helping our clients transition from just

doing digital to being digital. Changes

their business process and functions, implementing Digital learning &

development capabilities, leveraging innovative communication tools and

techniques while utilizing Digital accelerators.Encompasses

how we reset the dynamics of power and decision-making to unleash digital

experimentation: how we incubate and nurture clusters of cross-functional

talent around a specific customer segment or opportunity; what the new

workplace looks like; how we orchestrate people and machine tasks to enhance

productivity and innovation.Collaboratively

develop Insight driven change initiatives to drive accelerated adoption and

foster cultural change.  Demonstrates

personal credibility as a digital adoption change agent and Subject Matter

Expert able to demonstrate this within the DA team and on complex, evolving,

challenging client engagements (e.g. managing cultural change, digital communications.

platform change). Lead

/ support the development and promotion of digital adoption and organizational

change management (OCM) methods and tools, including presentations, specimen

RFI / RFP content, methodologies, toolkits and deliverables. Demonstrate

confidence in articulating and delivering Digital Adoption engagements through

the use of methodologies and tools for requirements and data gathering driven

by Digital accelerators.Provide

a range of client facing business adoption skills including strategic change

planning, project planning, digitally enabled communications and engagement, reporting,

workshop design and facilitation, data analysis and problem solving, change

management diagnostic interventions and suctioning.

','!*!Knowledge & Experience Required: Experience

in Change Management execution (engagement, comms & learning):A track

record of designing and implementing business transformation initiativesAbility

to design Digital Organizational Change strategy and deliver it. Ability

to design and conduct Digital Maturity AssessmentsAbility

to lead Digital engagements requiring niche skills such as Organizational

Design, Stakeholder Engagement and Management, Training Needs Analysis,

Training Design & Delivery, Communication Strategy, Design and Execution,

platform driven change interventions, skills and competency mapping, change

agent network development and implementation, Job Impact Analysis,

Organizational Behavior, Culture Change Analysis.Excellent

communication and stakeholder management skills.Experience

in senior level stakeholder engagement.Experience

supporting transformation from strategic design to implementation. Stakeholder workshop

design and co-facilitation experience.Degree in Computer Science, or equivalent industry experience and 5 years of related experience.   

National Grid is an equal opportunity employer that values a broad diversity of talent, knowledge, experience and expertise.  We foster a culture of inclusion that drives employee engagement to deliver superior performance to the communities we serve.  National Grid is proud to be an affirmative action employer. We encourage minorities, women, individuals with disabilities and protected veterans to join the National Grid team. 


 ','Information Services','MA-Waltham','','Information Services','Full-time','May 17, 2018','Jul 16, 2018','Digital Change Management Leader

Company info

National Grid USA
Website :

Company Profile
We are an international electricity and gas company based in the UK and northeastern US. We play a vital role in connecting millions of people safely, reliably and efficiently to the energy they use. We are at the heart of one of the greatest challenges facing our society – delivering clean energy to support our world long into the future.

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